News Notes

See new contact information below under “Important Contacts and Links.”
Frequently Asked Questions about HG Management:

Why was the change made?
There are numerous reasons why we chose to leave Spectrum as our property management company- to put it succinctly the voluntary BOD was spending an extra-ordinary amount of time serving as the property manager.  Those that attend BOD meetings can reflect on the numerous discussions repeated monthly.   All are invited to attend monthly meetings which are now on-line and still lightly attended.  Starting in July we will begin using HG’s Conferencing capabilities as long as the monthly meetings are conducted via conference.

Why is the change being made now?
The BOD began discussing a change in 2019 but delayed any action due to the truck covenant change vote and need to finalize the 2018 audit.  We originally were planning a May 1 transition this year, but due to Covid-19 felt it best not to introduce another variable during stay at home restrictions

 Why was this not disclosed sooner?
The contract with Spectrum gave each party the right to terminate our management agreement on thirty-day notice.  Had the BOD disclosed the direction we were heading prematurely; Spectrum would have had the ability to terminate our contract leaving our community unprepared without a new management company contract in place.

Why was the notice not sent sooner?
The change notice packets were sent to USPS on 6/19, unfortunately it took USPS over one week to deliver the written change notice packets to residents.  In order to partially address, HG sent an email blast this past Friday.  Spectrum is our management company until 6/30 as such, financial assets (eg accounts) do not transfer to HG until July 1, we could not enable accounting changes until the accounts transfer. 

 Promises were made by the BOD in 2016 regarding Hallmark Management that appear to be ignored.
No commitments have changed.  Residents are encouraged to read the minutes from the 2016 BOD meetings on the Willow Creek III website to validate their understanding.

 Is HG really just Hallmark?
No.  HG is a management company that supports over 42 communities.  They bring a sophisticated set of tools which will assist the community and the board in our community life. 

I am set up with ACH with Spectrum – What will happen July 1?
Spectrum manually triggers ACH payments, which they will not do beginning July 1st.  Homeowners will need the follow the instructions in the change notice packets

 I already mailed my check to Spectrum for July, do I need to cancel and resend to HG?
Spectrum will forward all payments received to HG.  There is no further action required of you for your July payment

 I have pre-paid my dues, what happens to those funds?
Those funds will be transferred to HG on July 1.  You do not need to take any action.

The Pool Is Open. See Guidelines Under The Pool/Courts Tab Above and the Following.
Pool Hours: Monday – Friday 11:00 A.M – 9:00 P.M. Saturday & Sunday 9 to 9.

The WCIII HOA is receiving a number of complaints re: incidents at the pool (adult confrontations, children misbehaving, folks not adhering to social distancing or not wearing masks, young children being dropped off without supervision).

This puts both the HOA and the lifeguards in a life-safety & health predicament as the job of the lifeguards is to ensure the safety of the residents, not to break up incidents or babysit.

Effective immediately, the following regulations are in place:

  • No guests allowed. Only WCIII residents are permitted–we need to be able to accommodate our own residents as a priority with the current limit of 50 individuals.
  • You must have a key card to be allowed to enter.  
  • All children under the age of 11 MUST be accompanied by a guardian at all times.  
  • Poor behavior by residents both young and old will not be tolerated. Family pool privileges will be revoked indefinitely, and lifeguards have the authority to call the sheriff’s office if warranted.  
  • The pool will close if social distancing and masks set forth by the CDPHE guidelines are not followed. 

  Architectural Control Committee Meeting August 3rd.
The next Architectural Control Committee meeting will be held at 7:00 p.m. This will be a virtual meeting.

This is the link for the ACC meeting at 7pm Monday, August 3rd.

Join Zoom Meeting: Available the day of the meeting.

 Board Meeting on August 13th.
The Board of Directors meeting will be held virtually. The meeting starts at 6:00 p.m.

Click here to see the agenda for July’s meeting.

Click on the link below to join the meeting on August 13th.

Join Zoom Meeting: Available on day of meeting.

Tennis Courts Are Now Open

Clubhouse Closure
Due to the Covid-19 virus the clubhouse is closed.

Willow Works Digital Newsletter.
Here is the digital edition of the August Willow Works newsletter. The print edition should be in residents’ mailboxes in early August.

Architectural Control Committee Walk-Around.

8091 E. Phillips Circle

The Front Range is in a extreme drought presently. Lawns, flowers and trees need regular watering, more than would be normal for this time of year.

Due to the economic conditions, if you feel that an extension is needed on any notice from the ACC please let us know. We are your neighbors. Contract your community manager at via email or come to an Architectural Control Committee meeting on the first Monday of the month at the clubhouse or virtually if physical meetings are not being held. The meeting starts at 7:00 p.m.

Important Contacts and Links

HG Management:
Mail correspondence to (except assessment payments) to:
Willow Creek Homeowners Association No. 3
c/o HG Management
1101 West Mineral Ave. Suite 107
Littleton CO 80120

Community Manager:
Sabrina Lopez

Accounting/assessment questions:

Main dues and assessments to:
Willow Creek HOA No. 3
c/o HG Management
PO Box 5368
Denver CO 80217-5368   

Board of Directors: Email:

• Clubhouse Manager:  Deanna Mumfrey (See Clubhouse page for details)
720 933-0785
Clubhouse fee $35/day, $100 deposit. Need to complete rental agreement.

• Tennis court keys and pool keycards:
Community manager:

 • Perfect Pools (WC3 pool management):
Email the WC III community manager with questions at

JBK Landscape:
Email the WC III community manager with questions at

Waste Management (trash and recycling) 303 797-1600

Dolphins Swim Team (Willow Creek 3 youth swim team):

• Willow Creek Women’s Club: Carolyn Pyron, President
Natisha Doherty, Membership.  Email:

Willow Creek Tennis Club: Mary Beth Doerr, President
Organizes and promotes tennis activities for all three Willow Creek communities.

Arapahoe County Sheriff’s Office non-emergency number: 303 795-4711
The ACSO provides police services under contract with the city of Centennial.

City of Centennial Information Line: 303 325-8000
Available 24/7 to answer questions and direct you where to go for help.

District 3 (includes Willow Creek) City Council Representatives :
Mike Sutherland, 303 754-3407, Email:
Richard Holt, 303 754-3367, Email:

City of Centennial Animal Control :  303 325-8070

South Suburban Parks and Recreation: 303 798-5131

South Metro Safety Foundation: 303 805-0228; 720 989-2260
Classes offered by this organization include: CPR, Driver Awareness, Teen Crash Avoidance, Super Sitting Babysitting.  They also do child car seat inspections.  A free social network serving neighbors and the community.  Monitored locally by Willow Creek residents.

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